Information Technology Area Home

Supports

Faculty, staff, and students in the departments of Entomology, Forest and Wildlife Ecology, and Plant Pathology; Hub staff.

Hours

Our hours are Monday – Friday, 8 AM – 4:30 p.m. We are closed weekends and holidays.  These hours may vary depending upon staffing and needs.

Contact

Phone: (608) 890-0248
Email: help@russell.wisc.edu
For urgent issues, please call (608) 469 – 7762

Staff

Click the staff member’s name to view their full profile.  The asterisk indicates the area manager.

Photo Name Title Area(s) Managed By Email
Portrait of Mariah Allen Allen, Mariah Grants & Contracts Specialist Grants Russell Labs mariah.allen@wisc.edu
Portrait of Alyson Amenda Amenda, Alyson* Department Administratior Hub Mgt., Administration, Grants Russell Labs amenda@wisc.edu
Portrait of Brandon Baumgard Baumgard, Brandon* HR Manager Human Resources CALS HR brandon.baumgard@wisc.edu
Portrait of Mat Bohne Bohne, Mat Instrument Maker Facilities & Inst. Russell Labs mbohne@wisc.edu
Portrait of Ashley Bowman Bowman, Ashley Administrative Assistant III Administration Russell Labs adbowman@wisc.edu
Portrait of Elizabeth Burkhalter Burkhalter, Elizabeth Administrative Assistant III Administration Russell Labs eburkhalter@wisc.edu
No photo Cooper, Tori Financial Specialist III Financial Russell Labs tori.cooper@wisc.edu
No photo Ducy, Amy HR Generalist Human Resources CALS HR hr@russell.wisc.edu
David Drake Drake, David* Director of Russell Labs Service Center Hub Mgt. Russell Labs ddrake2@wisc.edu
Portrait of Nyasha Gwaza Gwaza, Nyasha Desktop Support Coordinator Information Technology CALS IT help@russell.wisc.edu
Portrait of Allee Hochmuth Hochmuth, Allee Academic Advising Manager Student Services Russell Labs abhochmuth@wisc.edu
Portrait of Emily Laabs Laabs, Emily Graduate Program Manager Student Services Russell Labs emily.laabs@wisc.edu
No photo Lang, Dixie Project Manager II Administration Russell Labs ddlang@wisc.edu
Portrait of Tim Lorenz Lorenz, Tim* Facilities and Instrumentation Manager,* Building Manager for Russell Labs Hub Mgt., Facilities & Inst. Russell Labs tlorenz2@wisc.edu
Portrait of Laurie Luther Luther, Laurie Grants & Contracts Specialist Grants Russell Labs laluther@russell.wisc.edu
Portrait of Alex Nelson Nelson, Alex Post-Award Grant Accountant – Temporary Hire Grants Russell Labs alex.nelson@wisc.edu
Portrait of Elyce Rodrigues Rodrigues, Elyce* Administrative Manager Hub Mgt., Financial Russell Labs naylon@wisc.edu
Portrait of Janet Seidl Seidl, Janet Student Worker Administration Russell Labs seidl5@wisc.edu
Portrait of John Slaybaugh Slaybaugh, John IT Professional III Information Technology CALS IT help@russell.wisc.edu
No photo Sullivan, Megan HR Generalist Human Resources CALS HR hr@russell.wisc.edu
No photo Teubert, Chad Facilities Technician III Facilities & Inst. Russell Labs cteubert@wisc.edu
Portrait of Margaret Webster Webster, Margaret Post Award Research Financial Manager Grants Russell Labs mmwebste@wisc.edu
Photo Name Title Area(s) Managed By Email

Services

Support for desktop, classroom technology, computing labs and networks as well as general computer consulting.  Specific services include:

  • Consulting on ordering new computer hardware and software
  • Choosing, ordering, setup and installation of new hardware and software
  • Troubleshooting and repairing computing hardware and software
  • Isolating and remediating computer malware (includes diagnosing and fixing computer viruses and spyware)
  • Reloading or upgrading computer operating systems
  • Maintaining existing network drives, including backups
  • Creating and maintaining departmental email accounts
  • Administering user accounts to Russell Labs IT resources
  • Installing and maintaining software on classroom and lab computers

Resources

  • Computing how-to documents can be found in our RLIT KB.

General IT Tasks

Web Tasks

Important Note

The CALS Web Services links below lead to a password-protected page. Login with your NetID and password.