Who Does What in the Hub
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| Area | Task | Contacts |
|---|---|---|
| Academic | Classroom reservations | Laurie Ballentine |
| Academic | Integrated Student Info. Sys. (ISIS) | Laurie Ballentine |
| Academic | Projector doesn’t work in classroom | IT Staff |
| Academic | Timetable & Classroom Scheduling (TACS) | Laurie Ballentine |
| Computing - Desktop | Apply for a Russell Labs account | Complete this form |
| Computing - Desktop | Can’t access files on department fileserver | IT Staff |
| Computing - Desktop | Computer general troubleshooting | IT Staff |
| Computing - Desktop | Computer has virus | IT Staff |
| Computing - Desktop | Computer won’t start | IT Staff |
| Computing - Desktop | Consulting on ordering a new UW-owned computer | IT Staff |
| Computing - Desktop | Consulting on ordering software for a new UW-owned computer | IT Staff |
| Computing - Desktop | Installing software on computers in a classroom | IT Staff |
| Computing - Desktop | Installing software on computers in a lab | IT Staff |
| Computing - Desktop | Linux support | IT Staff |
| Computing - Desktop | Mac support | IT Staff |
| Computing - Desktop | Network is down | IT Staff |
| Computing - Desktop | Printer, installing | IT Staff |
| Computing - Desktop | Printer, office or lab – paper | IT Staff |
| Computing - Desktop | Printer, office or lab – toner | IT Staff |
| Computing - Desktop | Russell network fileserver – problems accessing files | IT Staff |
| Computing - Desktop | Russell network fileserver – problems logging in | IT Staff |
| Computing - Desktop | Software, installing on a personal or UW-owned computer | IT Staff |
| Computing - Mobile | Mobile device support | IT Staff |
| Computing - Web | Department website – content editing (includes directories) | Ento – PJ Liesch; Plant Path - IT Staff; FWE - Karie Cherwin |
| Computing - Web | Department website – report an outage | IT Staff |
| Computing - Web | Hub Website – content editing (includes directories) | IT Staff |
| Computing - Web | Lab website – questions/instruction on using WordPress | Before migration - IT Staff; after migration - CALS Web Svcs. |
| Computing - Web | Lab website - report an outage | Before migration - IT Staff; after migration - CALS Web Svcs. |
| Computing - Web | Lab website – request a new WordPress site (faculty) | CALS Web Svcs. |
| Computing - Web | Lab website – user account questions | Before migration - IT Staff; after migration - CALS Web Svcs. |
| Facilities/Instrumentation | Building and facilities management | John Wipperfurth |
| Facilities/Instrumentation | Conference room reservations | Laurie Ballentine (P) |
| Facilities/Instrumentation | Courier services/shipping | Laurie Ballentine |
| Facilities/Instrumentation | Department vehicles | Laurie Ballentine (P); Tom Dettinger (B) |
| Facilities/Instrumentation | Driver authorizations, State vehicle | Laurie Ballentine |
| Facilities/Instrumentation | Email lists for departments | Laurie Ballentine |
| Facilities/Instrumentation | Growth chambers | John Wipperfurth |
| Facilities/Instrumentation | Instrument shop | John Wipperfurth |
| Facilities/Instrumentation | Keys | Laurie Ballentine |
| Facilities/Instrumentation | Lost and Found | Laurie Ballentine |
| Facilities/Instrumentation | Mail, mailroom | Laurie Ballentine |
| Facilities/Instrumentation | Order office supplies | Laurie Ballentine |
| Facilities/Instrumentation | Packages, receiving in Russell Labs, shipping from Russell Labs | Laurie Ballentine |
| Facilities/Instrumentation | Parking permits, State vehicle | Laurie Ballentine |
| Facilities/Instrumentation | Photocopying/fax | Laurie Ballentine |
| Facilities/Instrumentation | Projector doesn’t work in conference room | IT Staff |
| Facilities/Instrumentation | Telephone land lines | Laurie Ballentine |
| Grants/Financial | Cash and check deposits (to 136 accounts) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Direct Payments (DPs) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Expense reimbursement policy and approvals | Amber Hawkey; Christine Terrien |
| Grants/Financial | Gift check deposits (to UW Foundation and 233 accounts) | Alyson Amenda |
| Grants/Financial | Materials Distribution Services (MDS) department orders | Laurie Ballentine |
| Grants/Financial | MDS specific requisition setup | Amber Hawkey; Christine Terrien |
| Grants/Financial | Payment to Individual Reports (PIRs) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Purchasing card site management | Amber Hawkey; Christine Terrien |
| Grants/Financial | Requisitions, purchase orders | Amber Hawkey; Christine Terrien |
| Grants/Financial - Post-award | Expenditure allowability determinations | Laurie Luther; Margaret Webster |
| Grants/Financial - Post-award | Project monitoring, reporting & closeout | Laurie Luther; Margaret Webster; Alyson Amenda |
| Grants/Financial - Pre-award | Contracts/subcontracts | Laurie Luther |
| Grants/Financial - Pre-award | ECRT (on-line work effort reporting) | Laurie Luther |
| Grants/Financial - Pre-award | Grants.gov. | Laurie Luther |
| Grants/Financial - Pre-award | WISPER (pre-award & setup) | Laurie Luther |
| Grants/Financial - Post-award | Budget modifications | Laurie Luther; Margaret Webster |
| HR - Benefits | Benefits eligibility, enrollment and consulting | Calvin Phomsena; Sonia Beyer |
| HR - Employee Relations | Employee conflict, health/wellness, trainings and compliance | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Appointment information and consulting | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Appointment termination | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Recruitment | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Immigration | Visa application processing and consulting | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Payroll | Employee funding | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Payroll | Faculty/academic staff leave reporting and requests | Calvin Phomsena; Sonia Beyer |
| HR - Payroll | Student hourly and TE hire requests | Calvin Phomsena; Sonia Beyer |
| HR - Payroll | Timesheet entry and approval | Calvin Phomsena; Sonia Beyer |
| Student Svcs. - Grad | Admissions processing, GWIS | Todd Courtenay |
| Student Svcs. - Grad | Fellowships | Todd Courtenay (P); Margaret Webster (B) |
| Student Svcs. - Grad | Grad appointments | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| Student Svcs. - Grad | Tuition deferrals to 3rd party | Margaret Webster (P); Alyson Amenda (B) |
| Student Svcs. - Undergrad | Tuition remission | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| Student Svcs. - Undergrad | Undergraduate advising | Todd Courtenay |
| Student Svcs. - Undergrad | Undergraduate curriculum | Todd Courtenay |
| Travel | Airfare, hotel reservations | Laurie Ballentine |
| Travel | Conference registration | Laurie Ballentine |
| Travel | Department Purchasing and Travel card | Laurie Ballentine |
| Travel | Fleet vehicles (Ag. fleet: 265-2519) | Laurie Ballentine |
| Travel | Travel expense e-reimbursement submission | Laurie Ballentine |
| Travel | Travel expense reimbursement approvals | Amber Hawkey; Christine Terrien |