Who Does What in the Hub
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| Area | Task | Contacts |
|---|---|---|
| Academic | Classroom reservations | Laurie Ballentine |
| Academic | Student Information System (SIS) updates | Laurie Ballentine |
| Academic | Projector doesn’t work in classroom | IT Staff |
| Academic | Student enrollment permissions | Laurie Ballentine; Student Services Coordinator |
| Academic | Online course updates | Laurie Ballentine; Student Services Coordinator |
| Computing - Desktop | Apply for a Russell Labs account | Complete this form |
| Computing - Desktop | Can’t access files on department fileserver | IT Staff |
| Computing - Desktop | Computer general troubleshooting | IT Staff |
| Computing - Desktop | Computer has virus | IT Staff |
| Computing - Desktop | Computer won’t start | IT Staff |
| Computing - Desktop | Consulting on ordering a new UW-owned computer | IT Staff |
| Computing - Desktop | Consulting on ordering software for a new UW-owned computer | IT Staff |
| Computing - Desktop | Installing software on computers in a classroom | IT Staff |
| Computing - Desktop | Installing software on computers in a lab | IT Staff |
| Computing - Desktop | Linux support | IT Staff |
| Computing - Desktop | Mac support | IT Staff |
| Computing - Desktop | Network is down | IT Staff |
| Computing - Desktop | Printer, installing | IT Staff |
| Computing - Desktop | Printer, office or lab – paper | IT Staff |
| Computing - Desktop | Printer, office or lab – toner | IT Staff |
| Computing - Desktop | Russell network fileserver – problems accessing files | IT Staff |
| Computing - Desktop | Russell network fileserver – problems logging in | IT Staff |
| Computing - Desktop | Software, installing on a personal or UW-owned computer | IT Staff |
| Computing - Mobile | Mobile device support | IT Staff |
| Computing - Web | Department website – content editing (includes directories) | Ento – PJ Liesch; FWE - Karie Cherwin |
| Computing - Web | Department website – report an outage | Plant Path - DoIT Help Desk; FWE and Ento - CALS Web Svcs |
| Computing - Web | Lab website – questions/instruction on using WordPress | CALS Web Svcs |
| Computing - Web | Lab website - report an outage | CALS Web Svcs |
| Computing - Web | Lab website – request a new WordPress site (faculty) | CALS Web Svcs |
| Computing - Web | Lab website – user account questions | CALS Web Svcs |
| Facilities/Instrumentation | Building and facilities management | John Wipperfurth |
| Facilities/Instrumentation | Conference room reservations | Laurie Ballentine (P) |
| Facilities/Instrumentation | Courier services/shipping | Laurie Ballentine |
| Facilities/Instrumentation | Department vehicles | Laurie Ballentine (P); Tom Dettinger (B) |
| Facilities/Instrumentation | Driver authorizations, State vehicle | Laurie Ballentine |
| Facilities/Instrumentation | Email lists for departments | Laurie Ballentine |
| Facilities/Instrumentation | Growth chambers | John Wipperfurth |
| Facilities/Instrumentation | Instrument shop | John Wipperfurth |
| Facilities/Instrumentation | Keys | Laurie Ballentine |
| Facilities/Instrumentation | Lost and Found | Laurie Ballentine |
| Facilities/Instrumentation | Mail, mailroom | Laurie Ballentine |
| Facilities/Instrumentation | Order office supplies | Laurie Ballentine |
| Facilities/Instrumentation | Packages, receiving in Russell Labs, shipping from Russell Labs | Laurie Ballentine |
| Facilities/Instrumentation | Parking permits, State vehicle | Laurie Ballentine |
| Facilities/Instrumentation | Photocopying/fax | Laurie Ballentine |
| Facilities/Instrumentation | Projector doesn’t work in conference room | IT Staff |
| Facilities/Instrumentation | Telephone land lines | Laurie Ballentine |
| Grants/Financial | Cash and check deposits (to 136 accounts) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Direct Payments (DPs) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Expense reimbursement policy and approvals | Amber Hawkey; Christine Terrien |
| Grants/Financial | Gift check deposits (to UW Foundation and 233 accounts) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Materials Distribution Services (MDS) department orders | Laurie Ballentine |
| Grants/Financial | MDS account requests and requisitions | Amber Hawkey; Christine Terrien |
| Grants/Financial | Payment to Individual Reports (PIRs) and Direct Payments (DPs) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Purchasing card management | Amber Hawkey; Christine Terrien |
| Grants/Financial | Requisitions, purchase orders (>$5000) | Amber Hawkey; Christine Terrien |
| Grants/Financial | Fee for service account requests (136 accounts) | Margaret Webster |
| Grants/Financial - Post-award | Grant accounting/expense review | Margaret Webster; Amber Hawkey; Christine Terrien |
| Grants/Financial - Post-award | Project monitoring, reporting & closeout | Margaret Webster; Amber Hawkey; Christine Terrien |
| Grants/Financial - Pre-award | Grants/subcontracts | Margaret Webster; Amber Hawkey; Christine Terrien |
| Grants/Financial - Pre-award | ECRT (on-line work effort reporting) | Laurie Luther; Margaret Webster |
| Grants/Financial - Pre-award | Grant proposal budget review | Laurie Luther; Margaret Webster |
| Grants/Financial - Pre-award | Grants.gov proposal submissions | Laurie Luther |
| Grants/Financial - Pre-award | Grant proposal assistance and review | Laurie Luther |
| Grants/Financial - Post-award | No Cost Extension (NCE) and Re-budget requests | Margaret Webster; Amber Hawkey; Christine Terrien |
| HR - Benefits | Benefits eligibility, enrollment and consulting | Calvin Phomsena; Sonia Beyer |
| HR - Employee Relations | Employee conflict, health/wellness, trainings and compliance | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Appointment information and consulting | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Appointment termination | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - General HR | Recruitment | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Immigration | Visa application processing and consulting | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Payroll | Employee funding | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| HR - Payroll | Faculty/academic staff leave reporting and requests | Calvin Phomsena; Sonia Beyer |
| HR - Payroll | Student hourly and TE hire requests | Calvin Phomsena; Sonia Beyer |
| HR - Payroll | Timesheet entry and approval | Calvin Phomsena; Sonia Beyer |
| Student Svcs. - Grad | Admissions processing, GWIS | Student Services Coordinator |
| Student Svcs. - Grad | Fellowships | Student Services Coordinator; Alyson Amenda; Margaret Webster |
| Student Svcs. - Grad | Grad appointments | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| Student Svcs. - Grad | Tuition deferrals to 3rd party | Margaret Webster (P); Alyson Amenda (B) |
| Student Svcs. - Undergrad | Tuition remission | Calvin Phomsena; Sonia Beyer; Alyson Amenda |
| Student Svcs. - Undergrad | Undergraduate advising | Student Services Coordinator |
| Student Svcs. - Undergrad | Undergraduate curriculum | Student Services Coordinator |
| Travel | Airfare, hotel reservations | Laurie Ballentine |
| Travel | Conference registration | Laurie Ballentine |
| Travel | Department Purchasing and Travel card | Laurie Ballentine |
| Travel | Fleet vehicles (Ag. fleet: 265-2519) | Laurie Ballentine |
| Travel | Travel expense e-reimbursement submission | Laurie Ballentine |
| Travel | Travel expense reimbursement approvals | Amber Hawkey; Christine Terrien |