Information Technology Area Home

Supports

Faculty, staff, and students in the departments of Entomology, Forest and Wildlife Ecology, and Plant Pathology; Hub staff.

Hours

Our hours are Monday – Friday, 8 AM – 4:30 p.m. We are closed weekends and holidays.  These hours may vary depending upon staffing and needs.

Service Levels

For information on how we prioritize our service requests, please see the Russell Labs Computing Service Levels KB doc.

Contact

Phone: (608) 890-0248
Email: help@russell.wisc.edu
For urgent issues, please call (608) 469 – 7762

Staff

Click the staff member’s name to view their full profile.  The asterisk indicates the area manager.

Photo	Name	Title	Area(s)	Managed By	Email
	Allen, Mariah	Grants & Contracts Specialist	Grants	Russell Labs	mariah.allen@wisc.edu
	Amenda, Alyson*	Department Administrator	Hub Mgt., Administration, Grants	Russell Labs	amenda@wisc.edu
	Baumgard, Brandon*	HR Manager	Human Resources	CALS HR	brandon.baumgard@wisc.edu
	Bohne, Mat	Instrument Maker	Facilities & Inst.	Russell Labs	mbohne@wisc.edu
	Bowman, Ashley	Administrative Assistant III	Administration	Russell Labs	adbowman@wisc.edu
	Burkhalter, Elizabeth	Administrative Assistant III	Administration	Russell Labs	eburkhalter@wisc.edu
	Cooper, Tori	Financial Specialist III	Financial	Russell Labs	tori.cooper@wisc.edu
	Ducy, Amy	HR Generalist	Human Resources	CALS HR	hr@russell.wisc.edu
	Gwaza, Nyasha	Desktop Support Coordinator	Information Technology	CALS IT	help@russell.wisc.edu
	Laabs, Emily	Graduate Program Manager	Student Services	Russell Labs	emily.laabs@wisc.edu
	Lang, Dixie	Project Manager II	Administration	Russell Labs	ddlang@wisc.edu
	Lorenz, Tim*	Facilities and Instrumentation Manager,* Building Manager for Russell Labs	Hub Mgt., Facilities & Inst.	Russell Labs	tlorenz2@wisc.edu
	Luther, Laurie	Grants & Contracts Specialist	Grants	Russell Labs	laluther@russell.wisc.edu
	Nelson, Alex	Post-Award Grant Accountant – Temporary Hire	Grants	Russell Labs	alex.nelson@wisc.edu
	Perleberg, Kate*	Finance Manager	Hub Mgt., Financial	Russell Labs	kperleberg@wisc.edu
	Perry, Ava	Student Assistant	Administration	Russell Labs	amperry5@wisc.edu
	Rodrigues, Elyce*	Administrative Manager	Hub Mgt., Financial	Russell Labs	naylon@wisc.edu
	Slaybaugh, John	IT Professional III	Information Technology	CALS IT	help@russell.wisc.edu
	Sullivan, Megan	HR Generalist	Human Resources	CALS HR	hr@russell.wisc.edu
	Teubert, Chad	Facilities Technician III	Facilities & Inst.	Russell Labs	cteubert@wisc.edu
	Webster, Margaret	Post Award Research Financial Manager	Grants	Russell Labs	mmwebste@wisc.edu
	White, Phoebe	Student Assistant	Administration	Russell Labs	pawhite3@wisc.edu
Photo	Name	Title	Area(s)	Managed By	Email

Services

Support for desktop, classroom technology, computing labs and networks as well as general computer consulting.  Specific services include:

• Consulting on ordering new computer hardware and software
• Choosing, ordering, setup and installation of new hardware and software
• Troubleshooting and repairing computing hardware and software
• Isolating and remediating computer malware (includes diagnosing and fixing computer viruses and spyware)
• Reloading or upgrading computer operating systems
• Maintaining existing network drives, including backups
• Creating and maintaining departmental email accounts
• Administering user accounts to Russell Labs IT resources
• Installing and maintaining software on classroom and lab computers

Resources

• Computing how-to documents can be found in our RLIT KB.

General IT Tasks

Web Tasks

Important Note

The CALS Web Services links below lead to a password-protected page. Login with your NetID and password.