Not sure which person to contact? Check our Who Does What in Student Services, to see which person handles which task:
| Task | Area - links to area homepage w/contact info except Self Serve) | Contacts/Additional Info |
|---|---|---|
| Academic policy advisement, university and college, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Admissions processing, applicant review (graduate) | Student Services | Emily Laabs |
| Advising, graduate | Student Services | Emily Laabs; Faculty advisor and Committee |
| Advising, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Advisor Note System, maintaining notes on undergraduate students | Student Services | Please refer to the Academic Advising page. |
| Airfare, hotel reservations for guests (non-employees) | Administration | Elizabeth Burkhalter |
| Airfare, hotel reservations for UW employees | Self Serve | Self-serve; host PI/Dept, or individuals. Concur System If questions arise with reservations, contact Financial Services Staff |
| Benefits eligibility, enrollment and consulting | HR/Payroll | hr@russell.wisc.edu |
| Building and facilities management | Facilities & Instrumentation | Tim Lorenz |
| Cancel courses | Student Services | Please refer to the Academic Advising page. |
| Capstone agreements, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Career counseling, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Compliance, employee | HR/Payroll | hr@russell.wisc.edu |
| Compliance, grants | Grants | Laurie Luther; Mariah Allen |
| Conference room reservations | Self Serve | View conference room calendars here. Book conference rooms with Outlook 365 or Outlook. |
| Copying - how to use the copier | Russell Labs IT | IT Staff How-to: Scanning to and from USB/Flash Drive |
| Copying - making copies | Self Serve | Self-serve |
| Cost Share | Grants | Margaret Webster; Alex Nelson |
| Courier services/shipping | Facilities & Instrumentation | Elizabeth Burkhalter |
| Course attributes, assigning | Student Services | Please refer to the Academic Advising page. |
| Course evaluations, executing (AEFIS) | Student Services | Please refer to the Academic Advising page. |
| Course waitlists, managing | Student Services | Please refer to the Academic Advising page. |
| Curriculum management, graduate | Student Services | Emily Laabs |
| Curriculum management, undergraduate (covers Guide editing, course proposals, program changes) | Student Services | Please refer to the Academic Advising page. |
| DARS evaluations, undergraduate | Student Services | Please refer to the Academic Advising page. Includes advising students on time to degree completion, and coordinating exceptions to curriculum in consultation with program faculty |
| Grant budget management | Grants | Self-serve through Workday or meeting with Grants staff |
| Tuition payments - via department or 3rd party | Administration | Alyson Amenda |
| Deposits, cash and check (to 136 accounts) | Financial Services | Financial Services Staff |
| Deposits, gift check (to UW Foundation and 233 accounts) | Financial Services | Financial Services Staff |
| Direct Payments (DPs) | Financial Services | Financial Services Staff |
| Driver authorizations, State vehicle | Campus Business Services - More Info | |
| e-Reimbursements | Financial Services | Financial Services Staff |
| ECC and ECRT effort (on-line work effort reporting) | Grants | Margaret Webster |
| Email lists for departments, subscriptions | Russell Labs IT | IT Staff |
| Employee conflict, health/wellness, trainings and compliance | HR/Payroll | hr@russell.wisc.edu |
| Employee funding (sponsored grants) | Grants | Margaret Webster; Alex Nelson |
| Employee funding (non-sponsored funds) | Financial Services | Financial Services Staff |
| Employment information and consulting | HR/Payroll | hr@russell.wisc.edu |
| Employment termination | HR/Payroll | hr@russell.wisc.edu |
| Events - in Advance of scheduling | Financial Services | Financial Services Staff |
| Expense reimbursement policy and approvals | Financial Services | Financial Services Staff |
| Faculty/academic staff leave reporting and requests | HR/Payroll | hr@russell.wisc.edu |
| Fee for service account requests (136 accounts) | Financial Services | Financial Services Staff |
| Fellowships (Graduate) - includes WDGF and SciMed GRS | Student Services | Emily Laabs; Alyson Amenda; Margaret Webster |
| Fleet vehicles - funding | Financial Services | Financial Services Staff |
| Fleet vehicles - general info and reservations | Self Serve | Self-serve: Fleet car information Fleet car online reservation system (UW and DOA Fleets are now combined in a single reservation system) |
| Funding, employee (sponsored grants) | Grants | Margaret Webster; Alex Nelson |
| Funding, employee (non-sponsored funds) | Financial Services | Financial Services Staff |
| Funding Questions – funds 136, 150, 161, 233 | Financial Services | Financial Services Staff |
| Gift check deposits (to UW Foundation and 233 accounts) | Financial Services | Financial Services Staff |
| Grad student employment | HR/Payroll | hr@russell.wisc.edu ; Emily Laabs |
| Grants - post-award: - accounting - expense review - monitoring, reporting and closeout - no-cost extensions - re-budget - subcontracts |
Grants | Margaret Webster; Alex Nelson |
| Grants - pre-award: - proposal assistance and review - Grants.gov proposal submissions - proposal budget review |
Grants | Laurie Luther – Plant Path, Entomology customers Mariah Allen – FWE customers |
| Growth chambers | Facilities & Instrumentation | Tim Lorenz |
| Handbooks and forms for academic programs (Graduate) | Student Services | Emily Laabs |
| Health/wellness, employee | HR/Payroll | hr@russell.wisc.edu |
| Hire requests, student hourly and TE | HR/Payroll | hr@russell.wisc.edu |
| Independent Study Agreements, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Instagram account, Russell Labs, maintain | Student Services | Please refer to the Academic Advising page. |
| Instrument shop | Facilities & Instrumentation | Tim Lorenz |
| Internship placements, Forest Science, tracking and reporting | Student Services | Please refer to the Academic Advising page. |
| Keys | Facilities & Instrumentation | Tim Lorenz |
| Leave reporting and requests, faculty/academic staff | HR/Payroll | hr@russell.wisc.edu |
| Lost and Found | Facilities & Instrumentation | Elizabeth Burkhalter |
| Mail, mailroom | Facilities & Instrumentation | Elizabeth Burkhalter |
| Major declaration, single and double, undergraduate | Student Services | Please refer to the Academic Advising page. Includes declaring new students in the major and advising on time to degree completion |
| Milestones, track student milestones and progress towards degree (Graduate) | Student Services | Emily Laabs |
| Name plates for doors | Facilities & Instrumentation | Submit service request via Facilities form. |
| No Cost Extension (NCE) and re-budget requests (Post-Award) | Financial Services | Financial Services Staff |
| Online course updates (Undergraduate and Graduate) | Student Services | Please refer to the Academic Advising page. |
| Order office supplies | Self Serve | Self-serve; staff can order their own office supplies via ShopUW+. |
| P-cards | Financial Services | Financial Services Staff |
| Packages, receiving in Russell Labs, shipping from Russell Labs | Facilities & Instrumentation | Elizabeth Burkhalter |
| Parking permits, renewal - Dept of Lab vehicle | Administration | Administrative Assistant |
| Payment to Individual Reports (PIRs) | Financial Services | Financial Services Staff |
| Payroll, Funding Updates | Financial Services | Margaret Webster, Tori Cooper |
| Payments, Miscellaneous | Financial Services | Financial Services Staff |
| Photocopying - copier use and questions | Russell Labs IT | IT Staff How-to: Scanning to and from USB/Flash Drive |
| Photocopying - making copies | Self Serve | Self-serve |
| Pre-award Grants | Grants | Laurie Luther, Mariah Allen |
| Post-award Grants | Grants | Margaret Webster, Alex Nelson |
| Printer, office or lab - paper | Russell Labs IT | IT Staff |
| Printer, office or lab - toner - ordering, installing | Self Serve | Order through ShopUW+. Russell IT only handles toner for the shared Sharp color copier/printers. |
| Program Certification/Program of Study - Graduate | Student Services | Emily Laabs |
| Project Closeouts | Grants | Grant Services Team |
| Purchasing card applications and management | Financial Services | Financial Services Staff |
| Qualifying exams | Student Services | Emily Laabs |
| Recruitment (Employee) | HR/Payroll | hr@russell.wisc.edu |
| Recruitment (Graduate) | Student Services | Emily Laabs |
| Registration, conference | Self Serve | Self-serve; use pcard or e-reimbursement. |
| Reimbursement, travel expense, procedures and approvals | Financial Services | Financial Services Staff |
| Remission, tuition | HR/Payroll | Emily Laabs |
| Requisitions, purchase orders (>$5000) | Financial Services | Financial Services Staff |
| Reservations, classroom | Administration | Elizabeth Burkhalter; Allee Hochmuth (backup) |
| Reservations, conference room | Self Serve | View conference room calendars here. Book conference rooms with Outlook 365 or Outlook. |
| Schedule of classes (FKA Timetable) | Student Services | Please refer to the Academic Advising page. |
| Scholarship nomination process, undergraduate, assistance | Student Services | Please refer to the Academic Advising page. |
| ShopUW+ | Self Serve/Financial Services | Financial Services Staff |
| SOAR activity management | Student Services | Please refer to the Academic Advising page. Includes evaluating Advanced Placement scores, transferring credit equivalencies, advising students on appropriate First-year Interest Groups (FIGS) and liaising with appropriate campus offices as necessary (Registrar's Office, International Student and Scholars Services, CALS Academic Affairs, etc.) |
| Sponsored grants and agreements - funds 133 and 144 | Grants | Grant Services Team |
| Student employment, Grad | HR/Payroll | hr@russell.wisc.edu |
| Student employment, Undergrad | HR/Payroll | hr@russell.wisc.edu |
| Student enrollment permissions, graduate | Student Services | Emily Laabs |
| Student enrollment permissions, undergraduate | Student Services | Please refer to the Academic Advising page. |
| Student hourly and TE hire requests | HR/Payroll | hr@russell.wisc.edu |
| Student Information System (SIS) updates | Student Services | Please refer to the Academic Advising page. |
| Student recruitment, undergraduate | Student Services | Please refer to the Academic Advising page. Includes participate in campus recruitment events |
| Supplies, order office supplies (Hub only) | Self Serve | Self-serve; staff can order their own office supplies via ShopUW+. |
| Telephone lines (VoIP setup) | Russell Labs IT | IT Staff |
| Timesheet entry and approval issues | HR/Payroll | hr@russell.wisc.edu |
| Timetable | Student Services | Please refer to the Academic Advising page. |
| Trainings, employee | HR/Payroll | hr@russell.wisc.edu |
| Travel expense reimbursement procedures and approvals | Financial Services | Financial Services Staff |
| Tuition payments - via department or 3rd party | Administration | Margaret Webster |
| Tuition remission | HR/Payroll | Emily Laabs |
| Undergraduate advising | Student Services | Please refer to the Academic Advising page. |
| Undergraduate curriculum | Student Services | Please refer to the Academic Advising page. |
| Undergradute listserves, manage | Student Services | Please refer to the Academic Advising page. |
| Vehicles, department | Facilities & Instrumentation | Facilities and Instrumentation Staff |
| Vehicles, fleet - funding | Financial Services | Financial Services Staff |
| Vehicles, fleet - general info and reservations | Self Serve | Self-serve: Fleet car information Fleet car online reservation system (UW and DOA Fleets are now combined in a single reservation system) |
| Visa application processing and consulting | HR/Payroll | hr@russell.wisc.edu |
| VoIP lines | Russell Labs IT | IT Staff |
| Waitlists, managing | Student Services | Please refer to the Academic Advising page. |
| Warrants, graduate students | Student Services | Emily Laabs |
| Task | Area - links to area homepage w/contact info except Self Serve) | Contacts/Additional Info |