MFA-Duo Prompt Gets a Facelift

    Applies to:

    • Russell Labs employees and students (mandatory)
    • Russell Labs future employees, future students, guest auditors, emeritus staff, consultants, volunteers and other affiliates (optional)

    When:

    Early January 2024

    What:

    The MFA Duo* prompt screen is changing.

    *MFA (multi factor authentication) Duo – when you login with your NetID and password, the MFA Duo is the additional authentication method where you enter a special numeric code in your cell phone or in a Duo fob device.

    If You Use Your Cell Phone for MFA:

    Duo Cell Phone Prompt - Before Change
    Duo Cell Phone Prompt – Before Change
    Duo Cell Phone Prompt - After Change
    Duo Cell Phone Prompt – After Change

    If You Use a Duo Fob for MFA:

    Duo - Fob Version - Before
    Duo – Fob Version – Before

    Duo Cell Phone Prompt - After Change

    Duo Fob Version – After – Screen 1

    • Click Other options.
    • The Other options screen appears:

    Duo - Fob Version - After - Screen2

    Duo Fob Version – After – Screen 2

    • Click Hardware token, then enter the code from your Duo fob.

    Questions?

    Contact Russell Labs IT:  help@russell.wisc.edu